"Waiariki Institute of Technology has been a big help as well as they sent 30 of their adventure tourism students to help out for the whole week," he said.
"For an event like Crankworx you need a huge team and we have been really happy with the response we've had from locals and tourists."
Western Heights High School Year 12 students Tegan Allpress, Anna Jackson, and Tyla Jansen, all 16, said they were excited to volunteer.
"As soon as we found out Crankworx was being held in Rotorua we signed up to volunteer," Tegan said.
"We absolutely love mountain biking and it is such a huge part of our lives that we didn't want to miss out on being a part of such a big event. We practically grew up in the forest so it was only fitting that we got involved in the world's biggest mountainbiking event," Anna said.
The three teens said they became friends at school but became sisters through mountainbiking.
"At this stage we don't really know how many hours we will be volunteering for or what we'll be doing but it is so exciting and being able to pick up our gear today has definitely made it real for us," Tyla said.
Crankworx Rotorua is the third international event for Crankworx, adding to the current festivals in Whistler, Canada and Les 2 Alpes, France.
See the full Crankworx schedule at www.crankworx.com/rotorua/schedule. A five-day pass is $69 (adults) and $49 (14 years and under). A one-day pass is available for $35 for adults and $25 for children. Booking/payment processing fees apply. All passes include Skyline Rotorua gondola access.
Tickets can be bought through Ticketmaster with a link accessible at www.crankworx.com/rotorua.