Street view: The Rotorua Business Awards finalists are announced today. What do you think makes great customer service?

Staff who are happy and greet you.
LEEANNE KAHIA, 55
Hillcrest
AWARDS: Skyline Rotorua was named the Rotorua Business of the Year 2015 at the Westpac Rotorua Business Excellence Awards last year. PHOTO/FILE
Street view: The Rotorua Business Awards finalists are announced today. What do you think makes great customer service?
Staff who are happy and greet you.
LEEANNE KAHIA, 55
Hillcrest
I think it's friendliness, paying attention to detail and tailoring to suit the customer.
VALERIE LANE, 55
Central
Just being nice and friendly, and a good personality.
ALAN LUCAS, 52
Owhata
Just being polite.
DANIEL HERMANSSON, 23
Fenton Park
I think in any business when you walk into a building how people approach you can make quite a difference, so friendly service and reception.
SELWYN CARTWRIGHT, 80
Central
So much 'beautiful, untapped talent' in the Bay of Plenty.