The Rotorua Daily Post asked people in the central business district for their thoughts on Queen Elizabeth II.
Rotorua CBD worker Myah Kay said she was shocked by the news of the death of Queen Elizabeth II as she was aware the monarch had been working just a couple of days ago.
"I admired her a lot," Kay said.
"She had a vision for the future and for the world. She was a good Queen."
Kay said today would be an especially sad day for the rest of the royal family and her heart went out to them.
Penny, who spoke to the Rotorua Daily Post on the condition her last name not be used, described the late Queen Elizabeth as a "really incredible lady".
"It's very sad. She was really the only queen we've ever known."
Hardy Schutz said he had found out about the Queen's passing from a colleague at work.
Rotorua-raised Anne, who did not want her last name to be used, has been visiting town from her usual home in Wellington when she heard the news of the Queen's passing.
"It brought tears to my eyes," Anne told the Rotorua Daily Post.
"It's just such a sad day. [The Queen] was always there and always so sensible."
Anne said the Queen's death marked the end of an era.