Lakes District Health Board is putting several new measures in place to reduce the number of people spending more than six hours in the emergency department.
Shorter stays in the department is one of several national health targets laid down by the Ministry of Health, with the aim of having 95 per cent of people waiting less than six hours. The Lakes District Health Board rate is 93 per cent.
Chief executive Ron Dunham said a significantly busier few months in the emergency department as well as disruption from the construction programme at Taupo Hospital had an impact on the board not reaching the result.
The health board is trialling new ideas to help reduce the waiting times, including an awareness campaign that it's not just an emergency department target but an organisation-wide "acute patient flow target", including direct involvement from Mr Dunham.
"This sees the chief executive co-operating with operational teams when it starts to look as though patients will possibly be sitting for longer than six hours in the emergency department."