Rotorua retiree Paul Jacobsen is tired of having to call the council every week to have his new rubbish bins emptied, even after arranging help to do so.
Mr Jacobsen, 74, is 6ft 8in (2.03m) and has trouble with his balance, along with a pin in his hip, and knew when the Rotorua Lakes Council introduced its new rubbish and recycling service he was going to have problems moving bins down his 30m-40m long driveway on Sophia St.
So, he followed advice given to him by council staff to get a medical certificate and apply for the council's assisted collection service.
But, he said he has had to call the council every week but one because his bins weren't emptied. He said one was full of maggots and smelled "ripe".
![Sophia St resident Paul Jabobsen has trouble moving his new rubbish bins. Photo/Ben Fraser](https://www.nzherald.co.nz/resizer/v2/MQZNGS7KA4LBV2VOUKIH3PPM7Q.jpg?auth=9f209eaa35229785f95db6fc4c4748792bd3f33390d838b959fba52d68fb4ee2&width=16&height=11&quality=70&smart=true)