Four properties that used a private bore for heating will be affected after it was grouted shut.
The council is checking in with the residents to see if they have alternative heating solutions and what help it can provide while they get that sorted.
The privately-owned bore was found to be the cause of the geothermal activity in a median-strip garden on Lake Rd near Kuirau Park on Wednesday.
A volcanologist described the emergence of the fumarole - a steam-driven vent - as apparent "infrastructure failure", while a council expert said the event was "man-made".