Rotorua floods: Mayor visits Reporoa

Mayor Steve Chadwick addressed the media on Monday. Photo/File

Rotorua mayor Steve Chadwick has heard stories of the impact of the wet weather on the wider district during a visit to Reporoa.

Chadwick today spent time in the community alongside welfare team members.

Acting Civil Defence Primary Controller Bruce Horne said responding to Sunday's event was an enormous undertaking that had affected the wider district.

"We commend our community for its resilience and each hour, via calls to council and feedback from the Welfare team, the picture is changing"

He reiterated the request that those who were affected needed to contact council and register – even if they didn't need help right now as they may do in the future.

Building inspectors had been busy with more than 20 assessments completed today, with the primary focus of identifying water damage to the building.

Welfare teams had also been busy talking to impacted residents across the district.

The council was still urging people who need help to get in touch with the council and let their insurance companies know their situation. The council can be reached on 07 348 4199 or 0800 020 001.

Advice from the New Zealand Insurance Council can be found here.

The Earthquake Commission may also be able to help you. You can find out what's covered by EQC here and how you can make a claim here.