The Rotorua Cityride bus service will now bypass Wrigley Rd in Fordlands after a "series of incidents" threatened the safety of drivers and passengers.
However, the decision has left one elderly Fordlands resident "grounded".
A spokeswoman for the Bay of Plenty Regional Council, which operates the service, said there had been a series of incidents on Wrigley Rd in recent weeks which had put the safety of drivers and passengers at risk.
"As of August 28, we made the decision with Reesby's for our bus services to bypass Wrigley Rd until such time as confidence is gained for the safety and security of drivers and customers."
The Sunnybrook via Fordlands route originally turned from Sunset Rd, down Wrigley Rd, onto Bellingham Cres, Ford Rd and then back onto Sunset. It now goes straight down Sunset Rd.