It's injected millions of dollars into the Rotorua economy since it began in 2008 - now the city is losing Raggamuffin to Auckland, its promoter says.
Promoter Andrew McManus, founder of McManus Entertainment, said the annual reggae musical festival will no longer be held in Rotorua, citing a poor turnout this year and a lack of support from locals.
However, to relocate the event, the Rotorua District Council would have to release McManus Entertainment from the 2015 festival - the final year of a five-year contract to stage the festival in Rotorua.
During the council's Operations and Monitoring Committee on Tuesday, the council agreed to consider releasing the promoter from the contract, but any decision would be subject to the completion of the promoter's obligations around Raggamuffin 2014.