The decision to make changes to Rotorua's controversial Green Corridor was not communicated to councillors or the Rotorua Lakes Council's chief executive.
Changes made to the corridor have also caused confusion and led to a "whole lot" of inquiries to Rotorua police and calls from the Rotorua Chamber of Commerce to redesign the crossings before someone is hurt or killed.
Over the weekend, council staff installed four new red and white striped pedestrian crossings along the Green Corridor - on Ranolf and Pukuatua streets, and two on Tutanekai St - due to safety concerns.
According to council transport and waste solutions director Stavros Michael, the changes cost about $15,000 and were signed off by him without consultation with councillors or chief executive Geoff Williams.
"The chief executive delegates such matters to expert staff and he is not involved in detailed decisions on the nature and design considerations for each intervention.
"Council and elected members delegate implementation to staff with the appropriate expertise in these programmes," he said.