When Tania Shailer arrived at her new Housing New Zealand home in Taupo, with four children and a few basics, her new neighbour was sympathetic.
"When she moved in I felt sorry for her - a single mum, no car with four children all the way out here. She had just the basics and I thought she was new to this town. She spoke in soft tones and I thought she was a really nice girl. I know how hard it is to be a single mum with four children because I've been there for a little while, and I offered her 'if you ever need any help, just ask'."
There was nothing to indicate that two years later, Shailer and her partner David Haerewa would be at the centre of one of New Zealand's worst child abuse cases following the death of Moko Sayviah Rangitoheriri, 3, in August 2015 from a prolonged and horrific period of beatings and abuse.
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• Little boy lost: Moko's story, and his violent and tragic last days
• How could this sickening abuse happen again?
• Retired judge on why it was manslaughter and not murder
Shailer and her four children aged one to seven, had moved to the Marshall Ave house from a safe house in Tauranga after David Haerewa was sent to jail. The younger three children were hers and Haerewa's and the eldest was Haerewa's child. Shailer's sunny home was a quiet one - unusual with four young children - but nothing seemed untoward.