I never really noticed it before in the big Koru lounges in Auckland, Wellington and Christchurch airports. But I did this week in the Koru Lounge of a provincial airport - probably because the lounge was not much bigger than a lounge in a modern house.
Conversations by people using their mobile phones. I overheard what they were saying, couldn't help it. Three people were sitting in close proximity to me, all using their mobile phones. Their conversations weren't private at all, particularly the man sitting directly opposite me. He was trying to deal with a staff problem, getting frustrated and louder at the same time.
He was talking so loudly that when a flight was called, I couldn't hear which flight it was. He stopped abruptly mid-sentence when he heard the loud speaker, asking those of us sitting close by, if the flight to Auckland had called. I said I wasn't sure as I had difficulty hearing over his loud talking.
He looked a little taken aback, apologised, lowered his voice considerably and went back to his conversation on the phone. It was the flight to Auckland.
And guess who I was sitting next to on the flight? The man with the mobile phone. He apologised again. We talked and had a pleasant conversation. He explained his staffing dilemma. It was a serious issue, and we discussed some options he might want to consider.