Rotorua mayor Steve Chadwick said she was in shock but was sending her condolences to the wider Muslim community in Christchurch.
"It is deeply moving for everybody but Muslims have our support and are very loved in our community."
Waiariki MP Tāmati Coffey said he was absolutely gutted to see so much hatred present in society towards Muslims.
"I just don't understand it...This is absolutely unacceptable."
He wanted to reinforce that Rotorua's Muslim community was supported by all those in Rotorua.