Tomorrow the Bay of Plenty Civil Defence Emergency Management Group 0800 Call Centre will transition to an automated service directing people to other agencies for support.
The call centre was established during lockdown to support those who were unable to access food or essential services, as a result of losing their usual support networks.
This included people with limited mobility, people in remote isolated areas or with no access to internet and online shopping.
Since March 31, the call centre has received 2737 calls from people requesting information, advice or support during the Covid-19 response.
The Bay of Plenty Civil Defence Emergency Management Group has been supporting households and individuals as well as iwi and community groups, providing food deliveries to families in need, blankets and heating and even tank water refills for those suffering as a result of the drought.