Changes that mean Rotorua's primary health organisation needs to offer support for smokers to quit - even if they're not seeing their GPs - have been blamed for a drop in performance.
Rotorua Area Primary Health Service (RAPHS) ranked the worst in the country when it came to the better-help-for-smokers-to-quit target - which aims to offer 90 per cent of patients who smoke help to quit in the past 15 months, and was second to the bottom when it came to providing more heart and diabetes checks.
Lakes District Health Board acting chief executive Nick Saville-Wood said he was disappointed with the results.
However RAPHS chief executive Kirsten Stone said supporting patients to help quit smoking was a focus for the organisation, because smoking was a major contributor to poor health.
But she said this year the way the smoking target was measured had changed from counting support for smokers seen in general practice in the past year, to anyone who was a smoker whether they visited their doctor or not, which had impacted on results.