"Invariably an increase in services is matched by increased marketing and promotion, particularly in a highly competitive field like this. So we'd expect Mana's new service to result in more visitors to Rotorua - both domestic and international travellers - something which we're certainly looking forward to."
Mr Norman said the company was locally sourcing nine drivers and three bus attendants.
Hana Meihana was one of two female drivers being trained in Rotorua.
"She said she felt positive about her future with the company. It has more to offer in a lot of ways.
"In terms of wage, comfort, training, and assistance.
"The buses are easy to drive and there are great people to work with." Fast travel times, Wi-Fi, charging capabilities and comfort were the company's point of difference, and they were able to sustain low pricing because of the size of the bus, Mr Norman said..
"Our double-decker bus is moving 80 people instead of 50, and we offer refreshments on longer trips."
Every bus has GPS so customers can see how far away their bus is in real time.
Ms Meihana said this was a great advantage for bus drivers.
"When the bus turns up, if it has been late because of an accident or road works, the people will know that's why it was late and will still greet you with a smile," she said.