"Our focus is on total home solutions, which allows the franchise to grow its customer base, but it also means we're able to provide our existing customers with a whole range of different products."
Mr Savill said the Bay of Plenty franchise had a core group of long-serving staff that had worked together to foster an environment focused on success.
HRV started selling heat pumps a decade ago and has since expanded its product range, adding heat transfer systems, the Summerkit cooling system for summer and a whole-home water filtration system.
"[Our products] help us work towards our goal of ensuring New Zealand homes are warm, dry and healthy all year round."
The Bay franchise is also supporting HRV's nationwide Water In Schools Project, a community initiative to install filtration systems in schools with water quality issues.
They have installed a system at Gwen Rogers Kindergarten in Mount Maunganui and have a number of other schools in the pipeline for early 2016.