In August 2007, in the space of three days, Joshua Coleman went from being a happy 8-year-old to being rushed into surgery to remove a brain tumour.
The life of the Coleman family changed immediately in those three days and in 2009 they became the first to stay at the Ronald McDonald Family Retreat in Ngongotaha.
Now, as the retreat marks 10 years since the sods were turned and Joshua marks six years cancer-free, the family look back on their time at the retreat.
After being diagnosed with stage four medulloblastoma Joshua, now 18, had surgery which left him unable to walk, talk or even hold his head up.
"They had a lot of bikes, kayaks, and activities in the home. We found it really relaxing, it was so nice to have time out and not worry about anything."
Joshua's dad Mike Coleman agreed.
"The view was nice ... It's in a good setting."
Bloore said the family was grateful for the getaway, even though it was in the city they lived in.
"Staying at the retreat was great, but there are others that come from all different parts of New Zealand to relax, away from the rush of traffic, it's really neat for them."
The family said they appreciated all that Ronald McDonald House Charities had done for them.
Bloore said supporters of the charity continued to support them even now, with New World Westend owner operator Greg Dyson giving Joshua a job.
"He knew things were a bit tough for Josh now. He wants to get behind the Ronald McDonald House Charities."
Radiation and chemotherapy had lasting effects on Josh's growth and hearing.
"At the start we left everything to go to Starship," Bloore said.