I applied to join KiwiSaver but I have been turned down. The reason given is 'invalid enrolment'. How can I get the employer and government contributions? I am not sure what I can do.
The usual reason for 'invalid enrolment' is that the applicant is not entitled to live in New Zealand indefinitely. Only individuals who are New Zealand citizens or entitled to live in New Zealand indefinitely are eligible to join KiwiSaver. You can't join KiwiSaver if you have a temporary, visitor, work or student visa.
Employers are required to sign up eligible new employees over the age of 18. If the new employee does not wish to be a member, they can opt out between week 2 and week 8. It is up to employers to check the status of their employees before signing them up.
This is not always a simple matter as there are many different types of work visas, such as the "Specific Purpose Work Visa" or the "Post Study Work Visa".
Sometimes a person is enrolled in error, and the invalid enrolment may be picked up by the KiwiSaver provider or by Inland Revenue. If that happens their enrolment is cancelled, and all contributions are returned to them and/or their employer as appropriate.