“We contract to Veolia to run our water services, including emergency repairs like this one.
“They invoice us monthly; when we receive their invoice for this work, we’ll invoice the third-party contractor that did the damage so that the repair costs will be recovered.”
Hauraki Coromandel Post asked the council about details on the incident, including how the water supply was damaged, how much lower than normal the water supplies were, how many residents had been impacted, what repairs were needed and estimated costs.
In response to the questions, the spokesperson said normal water storage levels were between 70 and 90 per cent of the Kauaeranga reservoir’s capacity.
After the pipe was damaged, the levels were between 30 and 35 per cent.
The spokesperson said a contractor had repaired the damaged pipe on March 26.
“It was an awkward site, difficult to work in, but the job was done,” the council spokesperson said.