From someone who has worked for Te Runanga for the best part of eight years doing this kind of mahi that is just a small example of what makes my job what it is. I have known one or two of the Tangata Whaiora I work with for the whole time I have worked for the organisation so they really do feel like whanau to me.
When we come to work at the whare the whanau allow us to share their lives with them and in most cases we see them more often than close whanau.
To share in their hopes, dreams and aspirations is a wonderful thing and can be very rewarding. It also places a responsibility on kaimahi to provide good care for our whanau.
However, being there for the whanau and providing support when things aren't going so well is an even more important part of our roles. If I had to encapsulate everything about what I do into a short statement you need look no further than two basic Maori principles: Aroha and Manaaki.
Even when things aren't going great you need to remind yourself why you're here. We are here to try and make a difference in people's lives; to provide our whanau with a chance to live the most independent and dignified life possible.
It's not a glamorous line of work but a very necessary one. If you don't have the heart for it you probably won't enjoy doing the work.
All you need to remember when working in this field is that every person you work with is somebody's koro, nanny, mum, dad, son, daughter, aunty, uncle, brother, sister, niece, nephew or cousin. So treat people how you would like to be treated yourself.