Rotorua Canopy Tours general manager Paul Button said Smith and British fashion designer Christian Cowan arrived for their private Ultimate Canopy Tour booking last week.
Button said they were “cruising around” on holiday and were “low-key” and “chill” with the award-winning ziplining attraction’s team, who were told the day before who was coming to visit.
“They were very private. They’re on their own mission, they don’t want to make a lot of noise and just [want to] have a nice time in New Zealand.”
Button said they were “lovely people and lovely customers” who were engaging and there to enjoy the experience.
The tour is billed online as a 3.5-hour adventure “not for the faint of heart”, gliding through an ancient forest via 1200 metres of ziplines and other features.
At the Spark Arena concert, Smith delighted Kiwi fans, telling them: “Every time I’ve come back here [New Zealand], whether it’s for a show or for a holiday, it has just got better and better”.
“This is my third time in this room. I came here to your incredible country when I was 21 years old, and I tell everyone back at home, the minute I stepped off the plane, I felt something different here.”