Co-owner and partner Pamela Sheahan said its 6000 patients would be served at the business’ newer clinic in Pāpāmoa East, Pāpāmoa Pines Medical Centre on The Boulevard, which already serves about 4000 patients.
Sheahan said running both clinics was “absolutely not viable any more” because of the GP shortage and Government underfunding.
In a media release today, founder and co-chief executive of Tend Health Cecilia Robinson said closing Pāpāmoa Pines was a “major blow”, particularly to the 6000 patients.
Tend Health is a Kiwi-owned primary healthcare provider offering digital and in-person services.
“In response to the closure, we have been working alongside the Pāpāmoa Pines team to reach a practical solution for quite some time,” she said in the statement.
“We plan to reopen the medical centre in June 2024, confirming our commitment to ensuring that Pāpāmoa residents continue to receive the essential health services they deserve, within their own community.”
She also referenced the integration of Tend with Chadwick Healthcare’s four Tauranga clinics.
“Tend Health is committed to using our technology to improve health equity and enhance healthcare accessibility, particularly in underserved communities and rural areas.”
“We hope that the planned reopening of Pāpāmoa, coupled with the integration of Chadwick Healthcare Group in the Bay of Plenty, offers hope to the local community.”
The statement said its “online now” urgent care service offered virtual consultation appointments with an average wait time of 2.4 hours.
Tend chief medical officer Dr Graham Denyer said its technology aimed to ease the administrative burden on healthcare professionals, enabling them to devote more time to patient care.