The Western Bay of Plenty District Council has apologised after cutting down a tree without talking to affected residents.
The mature China doll tree outside Chris and Karen Hutchinson's home on Fenton Terrace in Te Puke was cut down on June 15.
Council transportation manager Jim Paterson said although the tree was on council-owned land and not the couple's property, staff still should have talked to the Hutchinsons before having it removed.
"We made an honest mistake."
He said the tree - planted by a former tenant - was identified in a September 2017 urban tree review as a risk to the Hutchinsons' property.