It's about respect
Re the abuse and even assault that retail staff in the service industry are enduring and the threats and abusive behaviour in queues.
So much for ''being nice''.
People who back that phrase need to harden up and our courts likewise need to ensure the punishment handed down is a lasting reminder that such behaviour is intolerable.
It's not about being nice, it is respect. Respect for those helping you. Respect for those who are going through the same experience as yourself.
Respect for yourself.
Now reread substituting "me" for "you".
How does that sound?
(Abridged)
A D Kirby
Papamoa