Keeping an eye on attendance is one of many jobs in a school carried out by support staff and one Andy Phillips does well.
Mr Phillips monitors attendance at Gate Pa School and also helps out with smaller IT problems.
When school starts for the day, teachers take the class roll and enter in any unexplained absences on an electronic system called Musac Edge.
Mr Phillips starts his day at 9am and begins working through the list of absentees collated on the Edge system, calling their parents (nicely) to find out why the children are not at school.
"There are some families that are not as good as others at getting the children to attend regularly. It's not high on their priorities, which is quite sad."