In 2018 they were on their own. Its first rent bill for the year was $34,000.
Hitchcock said it was "challenging".
"I had to negotiate. I had to have a lot of communication with outside parties like the council and other stakeholders. We've looked at a couple of buildings and gone through due diligence which was a biggie."
A surge in demand also prompted an unprecedented SOS early in 2017.
But highlights such as the Bay of Plenty Times Christmas Appeal, the impact that had on the service, and educating people about what the foodbank does were key highlights for the former banker.
"Another change was that we've gone from the era of the board being volunteers to being a more professional local board - half business people and half people who are volunteers as well," Hitchcock said.
"We had to change the model a bit because it has grown so much, it needs to be run a bit more like a professional business more than a charity and to do that you have to have strategic plans and policies in place."
Former Ballance chief executive Larry Bilodeau took over the reins as the foodbank's new chairman last week.
Hitchcock said she set out to help the foodbank move forward and she felt she had done that. Now, Hitchcock is looking forward to having a bit of a break.
"We got the foodbank where I want it to be and I leave it in good heart and in good hands. But it's time for a change."
How to apply for a food parcel
Visit one of the Tauranga Community Foodbank's approved referral agencies to obtain a "food parcel referral".
Take some form of ID.
The agency will call the foodbank so they know you are coming.