It's hardly surprising NZ Post is having to downsize its delivery operations.
The internet has for many years been the preferred means of communication.
The postal service has to adapt to developments that threaten its profitability in order to survive.
The scale of the latest restructuring will surprise some but it has always been a case of when, not if, the postal service would have to undergo massive change.
Cost-cutting and new products can no longer match the falling mail volumes.