A rock crashing through her window in the dead of the night led a Papamoa woman to start a Neighbourhood Support group. Seven years later, 5000 Papamoa homes have been registered.
"I phoned the police to see if there was a group in my neighbourhood and they said there wasn't. The police asked 'do you want to start one?' So I said 'fine'," Neighbourhood Support Papamoa co-ordinator Lorraine Stevens said.
Ms Stevens and Papamoa Sergeant Phil Gillbanks had kept the network going and growing over the years, always finding new people and homes and getting them involved.
"It takes a lot of work and it's totally voluntary.
"You don't just get people ringing up saying they want to be in a group, you've got to find them," she said.