“We’ve all had that experience of trying to figure something out and not really knowing where to start. It can be an anxious and frustrating time. But that’s where we can help.
“Our team are experts at knowing where to go for the information you need. We can answer all sorts of questions and get you the information you need to be confident in whatever you’re doing.”
The Citizens Advice Bureau can help with:
- free, confidential, independent information and advice
- making sure you know your rights
- accessing services
- advocating for positive social change in laws and policies
Citizens Advice Bureau services are often accessed by people who are new to New Zealand, are unfamiliar with online systems or have trouble understanding English.
Te Puke has a diverse population with many families who could fit this brief and really benefit from Citizens Advice Bureau’s services.
Libraries eastern team leader Amanda-Jane McFadden has been working hard in the background to bring more great services like the Citizens Advice Bureau into the library. She’s thrilled to have Claire and her team on board.
“Working behind the library desk, I can vouch for the curly questions that we get. So I know our community are going to love having Claire and her team so close by.
“Having a friendly face to talk to when you need it is so helpful. I’m really pleased the library can help facilitate it and add some more value to our community.”
She says the library is a great space for these kinds of services, and the council is committed to finding more ways for our libraries to add to our community’s wellbeing.
In addition to a packed calendar of regular library events, Te Puke Library also hosts a Justice of the Peace Clinic 10.30am to 12.30pm on Thursdays and an AA Service Desk open 9am to 4.30pm, Monday to Friday.
