Tauranga City Council is to simplify how it hires outside help in order to make sure building consents are processed in 20 working days.
The building boom meant the council's building services department had struggled to keep up with the volume of applications, leading to a highly critical review of the department in June this year by professional services firm BDO.
One of the upshots of the BDO investigation saw the council agree this week to bypass the rule requiring contracts worth more than $100,000 to go out to tender. Instead the council would directly procure contracts whenever there was an overflow that could not be handled in-house.
"Council approval is required for direct procurement over $200,000," a report to Tuesday's council meeting said.
BDO criticised the building services department for not following the council policy that required contracts worth more than $100,000 to go to the market. BDO also found one of the contractors hired to process consents had been paid nearly $1.3 million when it was not an accredited building consent authority.