Some council staff have been excellent in their communications with me, and one councillor has scored 100 per cent (one out of one email).
I have a high regard for Building Control, but I do not necessarily consider them Wanganui council employees for two reasons: 1) we pay them extra to do their jobs (that is, it does not come from rates); 2) my understanding is that they answer to central government, not local government. As such, I did not include them in my informal research above. Chur, boys.
One thing research-geeks do is discuss their findings. A discussion is an attempt to identify relationships in one's findings to those of others through a literature review. In the interest of full disclosure, I did not complete even a partial literature review on this topic, but I have mentioned the non-communication to friends, who have suggested that a great strategy for those in positions of power is simply to ignore those who appear to lack power.
Using my case as an example, the response may go something like this: "Who is this nobody? An unemployed, pesky Yank trying to complicate my day by offering positive suggestions and constructive feedback. If I ignore him, he'll just go away."
That strategy probably works most of the time because many people are busy and don't have the time, inclination, or patience to follow-up on what may seem like a lost cause. Fair enough. We are all busy, and life does get in the way.
Unfortunately, this reality is exploited by the "powers-that-be" across the planet, often to favour powerful interests rather than the people. Nothing kills democracy like non-participation.
This is why an independent press is critical to vibrant democracy - a free press gives voice to the voiceless and power to the powerless. Any tiny influence I may ever have on our fair city - like turning off outdoor lighting during sunny days - has come through the Wanganui Chronicle.
That said, I am not a supporter of the Chronicle for the Chronicle's sake, but for the sake of democracy. And note that I'm fully willing to hold the Chronicle to account, although my wife was the one who did so most recently.
Also note that I have never been paid for my contributions to the paper - approximately 90 pieces of writing and close to 400 photographs representing over 300 hours of work have earned me one flat white, though I have been promised another coffee before the end of the year.
This is what democracy looks like, and anyone can do it. From my perspective, the Chronicle remains an extremely relevant entity in our community, and I encourage everyone on every side of every issue to write carefully constructed, well-supported arguments to support their point of view.
If your case is strong enough, those in positions of power will no longer ignore you.
One final example: After three years of inaction on the lights outside the Whanganui central library, it only took three days for council to get an electrician on the job after my recent opinion piece.
The moral of this story appears to be: If you want something done in this town, do it through the press. Get writing, you lot!
Nelson Lebo is consulted by businesses, schools, and homeowners on all aspects of sustainability.