“With a brand-new service like this, involving more than 17,000 households, there’s always likely to be a few teething issues. So, we’re urging people to carefully read through the information booklet they received - or visit the recycling page on the council website - to ensure they have a good understanding of how to recycle correctly.”
She said all households in the service area should have received three recycling crates. Anyone who has not should contact the council by emailing yourcouncil@whanganui.govt.nz or report the issue via the free Antenno app.
When people put recyclables into the crates, they need to be separated.
Plastic types one, two and five, tins and cans go in one crate, glass bottles and jars in another, and paper and cardboard go into the third crate.
O’Hagan said people could use more than one crate for one of the groups. For example, they could put out two crates of glass if they had a big load of bottles in a given week. However, different groups could not be mixed in the same crate.
“To make sure as much of the material collected as possible is recycled, it’s crucial that people take care to separate their material into the correct groups, as well as washing out any food or residue and removing lids. Our recycling trucks have multiple compartments to keep the different materials separated.”
O’Hagan said people should avoid overfilling their crates and ensure they place them at the kerb correctly.
“If you fill a crate past the top, it can pose a safety risk to our contractors, and will also mean materials are more prone to being blown out by the wind. If you put out a crate that’s filled past the top, you risk it not being collected. People should also take care to place their crates as close to the kerbside as possible to avoid blocking the footpath.”
For more information on kerbside recycling, including a full list of what can and can’t be recycled and details about support services for people who have difficulty taking their crates to the kerb, visit whanganui.govt.nz/recycling.