Horizons Regional Council says 2% of all ratepayers have not received their invoices. Photo/ Tracey Grant
Horizons Regional Council says 2% of all ratepayers have not received their invoices. Photo/ Tracey Grant
Regional council rates are due on Saturday but a delay in moving over to a new system means more than 2000 ratepayers are yet to receive their bill.
College Estate resident Brian O’Dea contacted Horizons Regional Council as the deadline to pay his rates bill was approaching and he hadnot received anything.
“Basically, you hear the advertisements on the radio at the moment saying if you haven’t paid your Horizons rates by this Friday there’ll be a penalty,” he said.
“I contacted them and they said they had problems with machinery, and so they said well your account might not be coming out in the next few weeks.”
On the Horizons website, the official last payment date is listed as September 30, and the official rate penalty date is October 7.
Horizons Regional Council chief financial officer Adrian Smith said about 2 per cent of the 120,000 ratepayers had not received their invoices and the team was working through it as quickly as it could.
“We’ve recently implemented changes in how we manage our contacts and ownership, resulting in a delay in sending out a select number of invoices.
“While most of the transition proceeded smoothly, a few invoices required manual verification and adjustment. Our team has been working hard to get these corrected and sent out.”
