Whanganui agencies are working collaboratively to help elderly people avoid falls.
St John recently announced that, after an upgrade to its electronic patient report form, ambulance staff throughout New Zealand are now able to refer patients who have fallen, or are at risk of falling, to local falls prevention services. St John responds to 34,000 falls incidents a year.
However, Alida Van Den Broek, a registered nurse who is part of the Whanganui District Health Board's Falls Prevention Team, said her team already had a close relationship with St John staff in Whanganui.
"St John has been referring to us for some time and will often ring us if they have concerns about a patient but now it's happening nationally with the electronic system," Van Den Broek said.
"Some St John referrals are because the person is at risk of having a fall because they are frail and alone. We hear about those who have ongoing problems and can feed back to St John where it's happening over and over again."