Her title is navigator, and that's what Elisabeth Hince does - she improves the lives of intellectually disabled youth and their families by helping them find the many services available.
Mrs Hince has recently been employed by Idea Services to work with intellectually disabled young people aged between 12 to 24 and their families.
"There are a lot of services to help these families, but they're not always easy to access. So my job is to match people with the services they need," she said.
Based in Palmerston North, and covering the wider Manawatu-Wanganui area, Mrs Hince is the first navigator employed by Idea Services, although there will soon be others around the country. She said the role came out of a scoping project Idea Services carried out several years ago.
The navigator positions are for a one-year pilot, with Idea Services deciding in March next year whether to make them permanent.