The public and reception area of Whanganui District Council's Guyton St building is getting a half a million dollar revamp and will be moved for three months while work is undertaken.
Council's front-counter services will temporarily shift to the council's infrastructure building at 179 St Hill St from December 3.
Chief executive Kym Fell said the work was about modernising the council's front-line customer service as part of what he says is a culture change at council.
"We are prioritising our community and our customers which in my view is absolutely essential," he said.
"We will be moving away from out-dated counters, caged cashier stations and long queues.