Lesson 2: In decision-making you have to test the information that you are relying on. We should have sought out other weather forecasts and realised that "occasional showers" for springtime Wanganui sometimes means horizontal rain.
Lesson 3: Have a contingency plan. The great businessmen of our time all speak of this. They may use different terms to describe it (like "plan B" / "get-out strategy" / "viable alternatives" / "options") but in making business decisions you must analyse all the options and have an action plan if the environment or circumstances change. I have assisted many clients with scenario planning as part of risk management and strategic planning initiatives. Thinking about what could happen and then having a plan for those eventualities can save a lot of heartache but can also enable you to better understand the market in which you operate.
So, we told all parents of attending children that they should bring suitable attire and were ready in case Saturday's weather turned.
Lesson 4: Learn from mistakes. This summarises all of the above, including our experience with previous parties. Based on our learnings we had systems in place for essential activities. These included bringing enough water for all, writing down "who gave what" and transport arrangements for all attendees.
In business you should assess your processes when results don't deliver as expected and make sure that you learn, record and make changes to ensure issues don't repeat.
The day was a success because the activities were refined from our learnings from the past and the outstanding Laser Tag experience. It's the same for business processes - if you observe, learn and refine you get the best results.
Russell Bell's Zenith Strategic Solutions is a specialist Wanganui business advice and consultancy practice - 021 2442421.