Carol Spragg is well known in Stratford, having spent many years teaching youngsters to read and write in her role as a teacher.
Now, she is volunteering her time teaching adults important literacy skills as a volunteer literacy coach with the Rural Youth and Adult Literacy Trust.
She is offering free literacy lessons at Stratford Community House.
Carol says she decided to train and volunteer as a coach as she is passionate about the importance of literacy for people of all ages.
"Working as a teacher I always enjoyed helping children who found reading and writing difficult. I loved sharing their excitement and sense of achievement when they were able to gain those skills, often through extra help given in schools to them.