Victim Support has stepped up a notch in the very Far North with the appointment of Sandra Joe as a paid field officer, to lead the volunteers who are on call 24 hours a day, seven days a week.
Mrs Joe and her husband Earl, the newly-appointed pastor at Kaitaia Family Church, have moved north from Hawke's Bay, where she, a trained counsellor, was already working in the field of supporting families in crisis, but she acknowledged last week that her new job was a big one.
"There seems to be a lot going on here. A lot of people need help," she said.
"The biggest thing a lot of people need is hope, and that is where Victim Support can help."
Mrs Joe (nee Harris) and the volunteers - currently there are only two - are trained to provide support in response to 'immediate' trauma, then on an on-going basis through the court process, preparing victim impact statements and counselling, whenever and wherever they are needed. Her first tasks, however, will be to strengthen the volunteer roster and raise the organisation's profile.