The Kaitaia Fire Brigade recorded a good save when a house in Donald Road caught fire on Monday, but the incident highlighted the extent of the community's reliance on the goodwill of many people according to Station Officer Ross Beddows.
The urgency of this particular situation had been exacerbated by the failure of the pump switch on the first appliance to arrive, which rendered the hoses useless. The nearest hydrant was a significant distance away, further up the hill.
"It was frustrating and embarrassing having the pump switch fail, but these things happen," Mr Beddows said, although the problem had significant ramifications.
"I have to say how very much we appreciated the release from work of three of our firefighters following the siren being activated a second time (four turned out to man the first appliance). Juken NZ, Kaitaia Redan Auto Electrical and Rogers & Rogers Plumbing all let an employee leave work to respond, and I am not exaggerating when I say that this was a major contributing factor in saving the home from a lot more fire damage," he said.
"Four firefighters cannot, in most instances, successfully fight a house fire, and the arrival of a second crew as soon as possible is absolutely crucial."