The Far North Citizens Advice Bureau has emerged from the Covid-19 lockdown but not unscathed.
Retirements and resignations in the wake of the pandemic have forced the bureau, in Kerikeri, to reduce its hours now that face-to-face service has resumed.
The loss of more than 10 per cent of its pre-Covid volunteers has left just 30 on the roster, not enough to sustain the pre-Covid service.
The bureau continues to open to the public five days of the week, but personal interviews, along with telephone and email responses, are now restricted to 10am to 1.30pm.
Chair Gay Ansley said volunteer numbers had fallen to unprecedented levels because of changed personal circumstances post-Covid-19.