"Both are beneficiaries who are doing everything right to provide for their family but are struggling at the end of the week," Cassidy said.
Apart from the lunch packs, the food bank gives out between 90 and 150 food parcels each week and Cassidy said the demand was still high.
She said more than 536 a week were given out as more families struggled with the winter power bills, apart from food and other costs.
"Not just those on benefit but low and even middle-income earners are struggling out there. All it takes is one or two bills to land and they've got nothing for the week," she said.
She has seen families of up to 16 adults and children living in one house and they required a food parcel every two to three months.
"That's like three whānau living under one roof so we double the food parcel. And some of them are even working but still can't survive."
The Open Arms food bank provides free food parcels twice a week and serves free meals twice a day, six days a week.
It also provides anyone in need, homeless or facing homelessness with space to rest, wash and seek support.
Donations to Open Arms can be dropped off at 102 Robert St, during opening hours, and cash can be donated online, www.155.org.nz/donate.
Call 09 437 0185 ext 4 or freephone 0800 120 926 re donations.