In other words, if a parent has a complaint, take it up with the board. That's fine in theory but you are talking about parents who may have lost confidence in the school, and are therefore reluctant to go to the board.
No wonder schools and boards are in trouble in Northland - it is patently obvious, looking at this scenario, that the kura could do with some help on this one.
Yet they will be left to correct things themselves, or possibly not. Only then it seems will an MOE ambulance chug along and collect the remnants from the bottom of the cliff.
Not good enough. If the MOE won't act, then the Minister of Education should intervene now - not necessarily formally, just offer guidance - and assist the kura, and help nip the problem in the bud.
Dealing with these allegations is tricky - there are signs the kura needs some help. Give it to them.