A check on elderly neighbours was a good idea and if people were unsure if medical intervention was needed they should call Healthline - 0800 611 116 - for free advice from a trained registered nurse.
"These steps could make a difference to helping people stay out of hospital," he said.
Primary care chief medical officer, Mark Peterson, said it was important sick people stayed at home to help prevent illness spreading. People with chronic medical conditions should receive their influenza vaccine.
Hastings Health Centre's Accident and Medical Centre is open until 8pm daily as are The Doctors Hastings and Napier, the Medical Injury Centre Hastings, Totara Health Hastings and Flaxmere. City Medical in Napier is open 24/7. The emergency department usually treated 115 to 120 people a day. The previous record was 153.