Despite being one of Australasia's largest annual sporting events, Horse of the Year remains "kind of a secret" outside equestrian circles, says the man now in charge of managing the Hastings-based show.
SMC Events, headed by chief executive Dave Mee, was last month picked to manage the event, replacing long-time HOY frontman Kevin Hansen.
Mr Mee, whose company is based in Auckland, has been spending a couple of days a week in Hawke's Bay on Horse of the Year matters and says promoting next March's event to a wider audience is one of his priorities.
"From our perspective there is fantastic scope to let the rest of New Zealand know about it because the event is not widely known outside the equestrian community. That's certainly one of the key things for us to do - to get more awareness out there," he said.
"It's also key for us to create a better customer experience at the event itself, whether it be around parking, the public's first experience at the gate, or the ease of movement around the ground. All of those things are key in terms of enhancing the customer experience, and ensuring visitors become repeat customers."