SBS Bank is closing its Napier branch.
It made the announcement on Wednesday that it would close the Dalton St branch at the end of August and consolidate its Hastings branch into "SBS Hawke's Bay".
No jobs would be lost as all staff will be retained and work at the Hastings branch location, it said.
SBS Bank CEO Shaun Drylie said the reality was that banking habits have changed.
"Even pre-Covid-19, in the 12 months between January 2019 and January 2020, the number of staff-assisted transactions in the Napier branch had decreased by 20 per cent, and in June 2020 they had dropped by more than a third compared with the same month in 2019," Drylie said.