Flights were disrupted in and out of Hawke's Bay as domestic flights were cancelled in the aftermath of a radar fault which grounded planes across New Zealand.
At 2.40pm on Tuesday, an "internal network failure" caused all flights to be grounded until about 4pm.
Air New Zealand said about 160 of its international and domestic flights were disrupted, with passengers likely to experience delays.
A Puketapu couple flying to Seattle to visit their children will have likely missed their connecting international flight as a result of the glitch.
Sarah and Doug Mason were scheduled to fly out of Napier at 4.10pm to catch their 6.25pm flight out of Auckland.