Ever since ACC moved into the new office next door to us I have been eagerly awaiting the arrival of the big truck carrying my ACC case notes. As yet I haven't seen it so they are probably still boxing them up.
Once, when I was waiting for a communication from ACC about some injury or other, I phoned to ask about the delay. After some to-ing and fro-ing a nice case manager said to me "I'm sorry it has taken so long - it appears your file has fallen through the cracks."
"I don't think that's physically possible," I told her.
Reviled as it often is, ACC has been quite good to me. The relationship is fairly simple: I break myself, ACC pays for me to be mended. Then I break myself again. I don't mean to, and I feel bad about being such a burden on the taxpayer. In fact I have long awaited a knock on the door from ACC, delivering an edict that I am not to leave the house without a minder.
Most of my lumps, bumps, breaks and sprains come from owning horses. It might come as a surprise that you don't have to actually ride a horse to end up in the Accident and Emergency Ward. Just standing next to one can do it. I have been trodden on, kicked and bitten. I've had one land on me from a great height and break my arm. But mostly it's riding horses that does the damage, or to put it more accurately, coming off them.