Napier's new intercity bus terminus is having an identity crisis - officially, it's not a bus stop.
That is not a problem for the hundreds of passengers who pass through the Clive Square terminus every day but it has become an issue for the bus companies and Napier City Council.
Bus drivers have complained to the council that motorists collecting and dropping off passengers are parking in the terminus, blocking the way for buses.
"There have been cases where we can't actually get the bus into the transit terminal because there are people parking in there," said council regulatory services manager Michael Webster.
"It's a transit terminal for buses and their passengers, not a drop-off zone, and there is a pretty reasonable level of parking around the general area."